The example that drew the most attention was an Diablo IV Gold armor set available for either 15 Favor Tokens or 750 Platinum (around $7.50). The layout of the interface puts the Platinum button front and center. There is no secondary confirmation screen to prevent accidental purchases. One careless click and your real money is gone.

The interface confusion is even worse for console players. One user noted that while browsing the reward screen with a controller, the face button used for claiming a reward can suddenly change function mid-process. Initially, it’s set to “Claim,” but in the next menu, the same button executes a Platinum purchase, while the free Favor Token option is reassigned to a different input. The risk of accidental purchases skyrockets under these conditions, and many believe this isn’t an oversight-it’s a design flaw that benefits the publisher.

The pricing structure behind the Reliquaries only deepens player dissatisfaction. On the surface, it seems fair: each premium Reliquary costs 500 Platinum, and all three can be purchased together for 1,500 Platinum. However, there’s also a hidden “Battle Pass Bundle” that includes all three Reliquaries for just 1,000 Platinum. This bundle is clearly the best deal-if you find it in time. If you’ve already bought even one Reliquary, you’re locked out of the discounted bundle and forced to pay full price for the rest. It’s a system that punishes players for not knowing the most cost-effective route beforehand.

Even more baffling is the Deluxe Bundle, offered at a steep 2,800 Platinum. For nearly triple the standard bundle price, players might expect an avalanche of exclusive content. Instead, they receive the same armor set already available in the cheaper bundle, plus a pet and a pair of wings. That’s it. For nearly $30 in real-world currency, players are essentially paying for cheap Diablo 4 Gold two cosmetic add-ons. The value proposition is dismal, and many in the community aren’t buying it-literally or figuratively.